Our customers leave their reviews on the visitor posts section of our facebook page https://www.facebook.com/FergusJames/home. We have transferred a selection of those reviews to the testimonial page of our website. We aim to delight every customer with our high-quality standards, excellent customer service and outstanding value – this has been recognized by professional jewelers in the United Kingdom who regularly feedback to our customers, whilst conducting a professional independent valuation/appraisal of our product, how high the quality is. Fellow industry professionals praising the technical quality of our product and putting us at the same standard as Tiffany and Cartier, is something that we are immensely proud of.
Yes – we encourage all of our customers to come and meet us in person – our address details can be found in the contacts section of our website.
Yes – Fergus James is British owned and operated and adheres to the British Standards Institution’s code of practice. Everything we do is based on quality, design, precision, beauty and excellent customer service. Our business model relies entirely on word of mouth. We aim to delight every single customer.
Diamonds & Jewellery Information
Our customers say it best – the feedback that we receive from our customers is that the valuations are between 2-3 times what they paid Dubai Rocks for the Item. The quality that we provide is the Dubai market is unique and our customers feedback supports and reinforces our focused approach to quality beauty and value. Customers have also fed back that many Independent Jewellery professionals, conducting the valuations on our fine jewellery, are impressed by our high quality standards that are on par with the likes of Tiffany.