TERMS AND CONDITIONS
CONTACT US FOR ADDITIONAL INFO
Welcome to www.FergusJames.com. We hope you have a satisfying shopping experience and enjoy what the website has to offer.
By visiting www.FergusJames.com, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree to these terms, please refrain from using this website.
We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect from when they are posted on the website and it is your responsibility to read the Terms and Conditions on each occasion that you use this website. Your continued use of the website shall signify your acceptance to be bound by the latest version of the Terms and Conditions. When you make a purchase from us that purchase shall be governed by the version of the Terms and Conditions in force at the time that purchase is made.
All prices on the Site are displayed in US Dollars. Taxes, Duty and any surcharges levied by any country are not included in the sales price and need to be paid for by the customer. Please check with your local customs and Exercise Office to confirm taxes and duties prior to ordering your dream ring.
While we do our best to ensure the correct display and communication of prices on our site, through chat, email and telephone, errors may occur. We reserve the right to correct any and all errors when they do occur, and we do not honour inaccurate or mistaken prices. If a product's listed price is lower than its actual price, we will either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices.
In order to place an order with Fergus James we ask you provide personal details such as your real name, email address, telephone number as well as any other information that is requested from you. Additionally, you will be required to provide valid payment information that you verify are your own. Payment information should match the billing name. For security purposes, Fergus James may request additional documentation such as a copy of your ID, passport or credit card.
At Fergus James we do all we can to ensure all product information shown on our site is as accurate as possible. To allow us to give you the opportunity to view our products with detail, some products may appear larger or smaller than their actual size in our photographs. Due to all computer monitors being set differently, colour and size may vary.
Our goal is to provide you with as much information and detail about your purchase as possible to allow you to see the beauty and shape of your chosen product.
The Fergus James website and all associated content are intended solely for personal and non-commercial use by visitors and on-line shoppers. Any use of any Fergus James website or its content other than for personal and non-commercial purposes is prohibited. You agree not to reproduce, publicise, transmit, distribute, modify, create derivative work forms or commercially exploit in any of the content shown on the ‘Site’
At Fergus James we appreciate all customer reviews. By posting a review you agree to be responsible for the content you contribute. You allow the right for us to use any content you provide for our own purposes.
Telephone: +971 55 853 0012
We built our business on purely bespoke items. It's what we do best!
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